Licence Obtained

SECURITEX SIRD Licence No. L/PS/000255/2016P ACRA-52838264X

SECURECITI SIRD Licence No. L/PS/000053/2016P ACRA-52901089E

IDA Licence No. DB104854

International Brand

Company Profile

CAME Gard logo.jpg (6383 bytes)

 

CASTLE

   CENTURION CLAW Flush Mount  

  CENTURION CLAW Surface Mount   

Securitex Camera

SECURITEX

ABOUT US

OUR CLIENT

OUR SYSTEM

FREE SECURITY TIP

CONTACT US by web

CONTACT by email

COPYRIGHT NOTICE

PRIVACY POLICY

Document download

E- STORE

SecureCiti International

WIRELESS

Wireless Alarm LS9001A (Amended 2005)

LS9001A accessories

Wireless Intercom system  

2.4Ghz wireless AV system

ALARM SYSTEM

Alarm Systems

Motion Detector

Wireless Alarm

Motorbike alarm system

CCTV / DVR SYSTEM

CCTV Cameras

CCD Lenses

Remote-Tele-Eye

Everfocus EDSR-1600

Everfocus EDSR400H

Everfocus camera

SCT Twisted pair transceiver

PTZ speed dome camera

Time Lapse Recorder

IDVR-4E 4 Ch DVR

AVC781W DVR

IDVR-9E 9 Ch DVR

HS-DS101 1 Ch DVR

ChateauXP manual

Enterphone Intercoms

TRIGON Access Control

EBELCO Intercom

Intercom Systems

Enterphone

TRIGON

Aiphone Intercom

AUTOMATIC GATE

CARDIN / LIBERALI barrier system

Auto gate sliding

O&O K4 Auto gate barrier

CAME GUAD barrier  

CAME swing auto gate

CAME sliding auto gate

FAAC 746 Auto gate sliding

FAAC 884 Auto gate sliding (NEW 2005)

FAAC 844 Auto gate sliding

FAAC 750 Auto gate swing

FAAC 422 Auto gate swing

FAAC415 Swing auto gate

RIB auto gate system

REMOTE CONTROL

Remote receiver Elsema FMR212

Remote receiver Elsema FMR224

Remote transmitter Elsema FMT101NL

Remote transmitter Elsema FMT301NL

Remote transmitter Elsema 302NL

ACCESS CONTROL

Access Control

Intelligent Door Lock

Servant Access Control system

Access control system Application (NEW 2005)

Electromagnetic Lock

Syris Access Control System

Syris Mifare SYRDK5

Ebelco EM lock (NEW)

Fargo access card Printer DTC300

Detex ECL-8015

Detex-ECL-230D

BIOMETRIC SYSTEM

Biometric

ELEVATOR SECURITY

E-levatex-8 (NEW)

E-levatex-8 FAQ (NEW)

Wireless Elevator surveillance system

Wireless Industrial transceiver

VEHICLE DETECTOR

NORTECH PD134D

GUARD TOUR

Computerised guard tour system (N)

CARWASH COUNTER

Carwash counter V1 (N)

Carwash counter V2 (N)

Carpark Counter management system (N)

People counter (N)

INFORMATION

SECURITEX

ACME

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Securitex Electronic Systems Engineering

Block 9010 Tampines St 93 #04-145 Tampines Industrial Park A Singapore 528844 Tel: +65 67852171 Fax: +65 65850107 (ACRA Registration No 52838264X).

  Securitex ESE is security system company licence by the Singapore Industry Regulatory Department (SINGAPORE POLICE FORCE) SIRD LICENCE NO. L/PS/000255/2016P SIRD is now under Police Licensing & Regulatory Department (PLRD Approved)

 
  VIDEOTEC Industrial PTZ CCTV System for Industrial and Homeland Security Application  

Videotec ULISSE RADICAL

Videotec Explosion-proof Integrated Pan/Tilt (EXPTC)

Videotec Stainless Steel NXPTZT Videotec ULISSE COMPACT Telemetry Keyboard DCJ-3 Videotec Telemetry Receiver DTRX3

Explosion Proof PTZ Receiver EXDTRX3

     

Securitex Building Security Systems. We understand that you have just purchase your house and is looking for reliable security system that can protect your home and make living more convenience. Your requirement is also to make sure that the systems are easy to manage and user friendly. Some home owner wants to retain their current system and only need servicing. Some need more information on their existing system. We understand all your needs and have put together the following FAQ on security matters to assist you on your concern. Click here to enter. 2016

HOME SECURITY SYSTEM

 

INTRUSION ALARM SYSTEM

Boat, Yacht and Catamaran owner, we understand that you may want to install security system like CCTV, Access Control and even security alarm in your vessel, you also are looking at GSM system etc, but is not sure what to look out for, we at Securitex will be able to assist you to design a system on your craft that fits your lifestyle & vessel operation. Feel free to email us sales@securitex.com.sg (NEW 2016)

SYSTEM FOR CRAFT

 

SYSTEM FOR CRAFT

Office Security Systems. Having issue with your new office and existing office access control, intercom, security alarm system and office automation, we understand your system requirement and will be able to assist you to install such system to meet your office operational requirement. Your office can be in office building, office in commercial building and even offices on factory and plant. To know more about our office security system services.. Click here to enter 2016

OFFICE SECURITY SYSTEM

 

OFFICE ACCESS SYSTEM

       

Securitex Traffic Management and Traffic Control Equipment Division

       
 

Securitex Traffic Management and Traffic Control Equipment Division is set up to provide a one-stop solution for companies in the refinery, oil & gas, plant and factories who want to implement some form of traffic control in their facilities to be able to understand what is available and they can purchase direct from us. Our traffic division will carry equipment like. YOUR SPEED Display System. Stand Alone LED Traffic Lights. Bollard. Barriers. Road Markers. Wheel Chock. Wheel stopper. Road Cone. Road Safety Signage and even designed and customized standalone road safety system for these facilities. Our traffic system are source around the world like, Germany. UK, US, Italy and Japan to ensure the system is reliable and heavy duty.

 

FAAC415 & FAAC415L

SECURITEX INDUSTRIAL AUTOMATION SYSTEM FOR ALL INDUSTRY APPLICATION

FAAC844ER

IDA APPROVED Registration number: S2122-12

FAAC INDUSTRIAL AUTOMATIC GATE SYSTEM

COMPRESSOR ROOM LONE WORKER SYSTEM

SECURITEX TWCT22 GSM UNIVERSAL CONTROLLER

KOCOM KCV-A372, D372 & A374 INTERCOM SYSTEM

Counter interphone system SCC-181 SECURITEX COUNTER COMMUNICATOR

I-KEY INTELLIGENT SMART REMOTE CONTROL SYSTEMS

SECURITEX-R-BELL302-SCHEDULE ALARM BELL SYSTEM

PRASTEL WIRELESS KEYPAD (RadioKey)

SECURITEX COUNTER COMMUNICATOR MY-320-GB

SECURITEX SIDE GATE AUTOMATION

ROGER            ACCESS CONTROL SYSTEM (RACS)

SECURITEX DURESS EMERGENCY SYSTEM (WIRED & WIRELESS)

 

 

 

 

SECURITEX i-Key Application

I-key for Secured Building

I-key for Condominium

DETEX ECL-230D

SECURITEX VIKING RED PHONE (HOTLINE EMERGENCY PHONE)

EMERGENCY PHONE for MILITARY BASE

I-key for House

SECURITEX INDUSTRIAL AUTOGATE

SECURITEX OT SYSTEMS FIBER-OPTIC

SECURITEX MOBILE DATA COLLECTOR & EVACUATION SYSTEM

Schischek Explosion Proof EM-lock Electromagnetic Lock

LARGE IMAGE CLICK HERE

Securitex Metal Detector Scanner (TERASCAN) [Manual]

SECURITEX COMPUTERIZED GUARD PATROL SYSTEM. (TC-200)

SECURITEX INKJET & LASER PHOTO ID PRINTING LABEL

SECURITEX REMOTE CONTROL SYSTEM

Industrial Portable LPG / NG gas detector   ND-104N

SECURITEX PORTABLE INDUSTRIAL INSPECTION LAMP

CARDIN AUTOMATION SYSTEM BARRIER. SLIDING & SWING

TRAFFIC LIGHT WT-TL3+1

Authenticated Card System Operated Buggy Coming soon

FAAC Bollard J355HA-M30-P1 using claws at checkpoint together with FAAC Bollard can prevent vehicle from driving through.

MADCCTV system for extremely corrosive environment and industrial application (Made in United Kingdom)

TOA Garden Speaker System GS-302 (NEW 2015)

     
     

DENGEN HRC-15010 JAPAN MULTIPLE BATTERY CHARGER

 

PRASTEL INTRUSION SYSTEM                      PRASTEL MADE IN ITALY

SECURITEX SUPER-LITE BATTERY CHARGING SYSTEMS

 

 

   

TEXECOM ALARM SYSTEM

SECURITEX CABLE TWISTED (SCT) PAIR CABLE TECHNOLOGY

HANDHELD METAL DETECTOR

The most innovative system ever develop for the building elevator industries since 2008

Securitex Elevator Security Technology

Securitex E-levatex-8 Tele-elevator-control system. This system uses the home telephone or mobile phone to activate & bring the elevator / lift to the exclusive floor. Please contact Securitex Electronic Systems Engineering if you are an architect, developer, managing agent who is interested in the system.

Panasonic

 TRIGON Enterphone

Elevator relay board with programmer unit

We design, Fabricate and install call button system for Food and Beverage Industries

Panasonic Network camera

Cordless and mobile phone control feature incorporated

We design Security System for Ship, Vessel, Ocean Liners and Super tankers

 The E-levatex-8 instantly converts the Telephony System like VISCOUNT ENTERPHONE and TRIGON system into an exclusive floor Tele-elevator-control system. The system even have the capability to send SMS if there are fault or resident can control the elevator to their exclusive floor by SMS. "New version E-levatex-8 is now able to integrated to Customized Elevator System Software to log which unit & when the elevator has been activated and to which exclusive floor"

Baxall is the leading British manufacturer of high quality CCTV equipment. Excellence in design, manufacturing and customer service however the company has been restructured thus many of the product listed in the catalogue no longer available (Securitex still keep some of the spares if you need them please email to mailto:sales@securitex.com.sg )

             

Download     Coax Tele receiver Digital network video   ZTX6 telemetry     Echelon Base       Multiplexer  with telemetry     ZMX range Multiplexer

We provide turnkey project, troubleshooting, repair, rectification and general servicing, for all kinds of security system like card access control system, intercom  system, car park barrier, auto-gate and CCTV system etc...for Petrochemical plant, Oil and Gas industries. 

     

We customized mobile CCTV system for law enforcement, commercial and industrial  application. Call for more detail.  

Customer Service Contact

We specialized in designed and installation of CCTV for plant and refineries for process and security application. 

Manufacturer Global Business Opportunity with Securitex

 

 

We are able to provides security and surveillance system for the overseas aviation industries

 

 

         

Enterphone Solo

DAE-105

SYRIS Access Control System

7"LCD AV intercom

E-levatex 8

E-levatex-8 (NEW)

HID Access Control  Product

FAAC 884 3500KG Sliding Gate

 

 

NEW PRODUCT

HSD-6XX

PTZ speed dome camera

VIRDI Biometric Systems

MORSE WATCHMAN KEYSAFE

Industrial Portable Smoke Detector System

Bullet or Pencil Head Camera

Centurion Claws

 

 

 

We provide turnkey project, for biomedical and hospital facilities on the CCTV system and security system

 

All  Chemical, Oil & Gas Refinery facilities are now been protected by security and surveillance system: Securitex Electronic Systems Engineering  

Since the 911 all Chemical O&G facilities are heavily guarded by armed military personnel. 

Road Blocker for high security installation was also deploy and installed

Oil refineries in Saudi Arabia

Hydro cracker tower

Providing Security and surveillance system for the oil tanker, oilrigs, vessels and hazardous chemical facilities

Heras High Security Gate

NEW PRODUCT

Do not take security for granted. You too can help to make this world a better place to live in.

Walk Through -Metal Detector for military and high security installation application

 

HDCVI CCTV SYSTEM

HDMI to 3G/HD-SDI Converter

Dead Man Alarm

Rosslare Waterproof Pin Reader (Marine Application)

EMERGENCY KEY LOCKER

Watch Out this Space for more interesting product coming you way

CORKEY Video Presentation 14.4 MB (View this presentation you will need the Windows Media Player)

Securitex Manual Barrier

Manual Swing Barrier

PLASTIC WHEEL CHOCK (Main)

SECURITEX WHEEL CHOCK WITH ROPE (Main)

Industrial Wheel Chock

COOPER BOLT EMERGENCY DOOR SYSTEM-UK

GSM Intercom Systems

 

KOCOM Intercom

PANASONIC GSM Monitoring Controller   GSM Door Controller GSM Gate Opener Wireless Elevator CCTV system
WV-CL920  
CCTV Troubleshooter Industrial Wireless Mobile surveillance Kit

Wireless Industrial transceiver

Securitex Universal Auto dialer system Wireless Elevator surveillance system Emergency Door Alarm Securitex DAE105 Remote Tele-elevator-Controller

Click the above link and see for yourself. We also provide lift card access control system

New Product

Enterphone Axess

Aiphone intercom system

Remote Dial-in switch

Fargo Persona C30 & C30E

Remote control lock   Guardman TC-102S

Kocom intercom system

Securitex SMISP-1

Interesting product for all your security needs

Viscount Mesh

Securitex SMS2000 controller

Electronic Article Surveillance system-Anti-Theft System

FAAC Automation System

Why carry card when you can carry tag

Door-phone integrate to PABX and Key-phone system

 

Motion Detector Alarm System SA2000

Wireless Alarm System LifeSos

Wireless Elevator CCTV system

LifeSos LS-30 Vehicle Surveillance system Enterphone Intercom LIBERALI Automatic Barrier
Enterphone Intercoms
             

MEGAsys Manual(Vr4)

Securitex SMISP-1

   

Video Server [S]

Video Server [E]

Video Server [H264]

 

KOCOM futuristic Audio-Video intercom system

 
      KOCOM intercom with home automation features(KOCOM Download Directory NEW 2016)  
We provide security system application for marine vessel   Calling all condo manager / council member if you need any security system for your premises or if you need any advice please feel free to contact us. +65 67852171 Security Product for Oil & Gas industries coming soon

Securitex Fire alarm system

Securitex Industrial EMERPHONE / Emergency phone

This lone worker system can be customized for many kind of user requirement

Lone Worker System

 

 Portable handheld detector scanner

Wireless intercom Audio/Video system

ELECTRIC DOOR STRIKE TLC LES-120

Turnstile Division

Securitex Extreme Rugged Digital Video Recorder-IDE Flash-Disk

Securitex Mobile Surge Protector SMISP-1 VR.2

Securitex-Nordex-RAMA-S70W Security & safety lamp

Guardman (WMV format)

Bosch CCTV system

 

SECURITEX MAN-DOWN (LONE WORKER SYSTEM)

 

 

 

Securitex Mobile Emergency Activation System

(SME-18)

HID Proximity System

SECURITEX will be LAUNCHING its FIRST TRUE Radio Frequency 433Mhz WIRELESS CARD READER for the security application soon. Reader can read HID card.

Radio Frequency Card Reader

EAS system

 

 

Securitex Industrial GSM SMS Controller

 

 

 

NORTECH PD134D and Carwash counter  

CCTV Section

HSD-6XX  SECURITEX P-T-Z Speed dome camera & DVR system

TCR100

Computerised guard tour system TouChecker

 

 

        EDSR400H                           EDSR-1600

 

To learn more about "RIB" Auto-Gate system please  

Click Here

Industrial grade auto swing gate available now.

Anti-Intrusion System (Infrared)

DC-AC Power Inverter

Your Speed

Vehicle Surveillance & Reverse Camera

Fingerprint lock system

Convert your Existing CCTV system to that with Remote Surveillance capability. Remote-Tele-Eye

Remote Tele-Eye

Handicap Medical Emergency system Securitex HCT-A1SR

To visit our e-commerce site click the above i-con

Mobile Digital Video Recording system

Maid Monitoring System

Maid Monitoring System

 

 

 

CCTV Cameras

Intercom Systems

EBELCO Intercom

Biometrics

Biometric

Alarm Systems

Access Control

 CCD Lenses

Securitex Auto-Gate

Vehicle Surveillance system

  Everfocus

Video Conversion service Click here

Detector GB2688

Wheel Chock

Portable speed bump and Road Cone

Vehicle Undercarriage Scanner Systems

Trigon Access Control

TRIGON Access Control

Viscount Mesh

DEMO Download

Intelligent Door Lock

Intelligent Door Lock

 

PELCO Explosion proof PT1260EX

Video E-net Chateau XP 2006 (DVR)

Fargo Access card Printer DTC300

Securitex Dead Man Alarm [12VDC] Securitex DMAS Ver.2Ser

 

Portable Handheld inspection lamp

GE5 Exproof Portable Lamp

 

Bike alarm and remote start

The following bike alarm is one of the best in the market it can even remote start your bike To purchase this bike alarm cum remote start system please visit http://www.secureciti.com

Securitex Dead man Alarm 12VDC [Ver8]

DMAS Ver.8 Ser

Securitex Dead Man Alarm [110VAC]

Securitex DMAS

   

FURSE Lightning Surge Protector

FURSE ESP240-5A ESP-06D,15D, 30D,50D & TN

FURSE CCTV/B & T

SECURITEX TELTONIKA GH3000 LONE WORKER SYSTEM (IDA APPROVED)

 

As we will like to provide more value added system to our customer all distributor and manufacturer who like to showcase their product here are invited to write in to us.

The following product is available for purchase now.

Singapore largest road blocker and turnstile supplier (We do customization as well)  

Securitex turnstile and road blocker division carry the full range of system. All system are imported.

Vehicle Undercarriage scanner

Mobile vehicle undercarriage scanner that can digitally record every part of the vehicle undercarriage into a Digital Video Recorder. This produce is very suitable for,  military, police, aviation, petrol-chemical complex, Oil and Gas facilities, power plant etc.

 

Click here to find out

SECURITEX INDUSTRIAL SECURITY TECHNOLOGY

SECURECITI INTERNATIONAL

Some of the other brands of system we carry are listed below

Please be informed that Securitex Electronic Systems Engineering have started a worldwide 24 hours virtual emergency service call for most security system malfunction as such all enquires after office hours can still be directed to +65 67852171 or  E-mail: sales@securitex.com.sg.

Singapore first intelligent hand car wash countering system. Click here to view system!! only for car wash operator

 

Dear customer if you are unable to locate a certain product please email sales@securitex.com.sg  we will be glad to assist you.

SECURITEX INDUSTRIAL CCTV TEST CENTER Click here

FOR AIPHONE DISCONTINUED LITERATURE PLEASE CLICK HERE

SYSTEM QUALITY BEYOND INDUSTRIAL STANDARD

Public address system will be in soon. watch out for it here.

Obsolete Security System Equipment Repair Centre and Spare-parts Locator

On this website you will be able to sent your request to locate very old security system spare-parts, like access control, CCTV, intercom and automatic gate system etc. or you can sent in your old and obsolete system to us for evaluation and to know if the system can be repaired. We cater to all industries, marine, aviation. oil & gas, even military and correctional facilities and of course home owner can also sent in their system for evaluation.

* Securitex roof top access and water tank security systems (NEW) edited (May 2011).

* Securitex food and beverage security, safety service industries automation edited (May 2011).

* Securitex Flood Alert Systems & what you must do after flood to salvage your electronic system that was submerge in the water. (June 2011).

* Securitex man down system (Lone Worker Emergency Alarm) edited (June 2011).

* Hotel lone worker emergency alarm system. (August 2011).

* Securitex man trap interlocking system (SMTIS-MTD680).

* Securitex only use FURSE lightning protector for all our installation needs when come to surge.

RFID confined space monitoring system is ready for purchase and use feel free to contact us for more detail on the system. 

We designed customized and installed full scale Construction site staff & contractor monitoring system

Please feel free to contact us for presentation if you need such system.

All rights reserved. Reproduction in whole or in part in any form or medium without the express written permission of Securitex Electronic Systems.

Engineering / SecureCiti International a company registered in the Republic of Singapore are prohibited. Warning: The images on this site are protected by digital watermark technology. Your use of this website is subject and constitutes acknowledgement and acceptance of our.

Term & condition / copyrighted notice and  Privacy Policy.

We specializes in design, fabrication & installation of security systems for industries like:

Plant & Refinery, Oil & Gas. Pharmaceutical. Aviation. Marine. Chemical Facilities. Land Transport. Commercial. Residential. Institute of Learning. Law Enforcement. Military. Hotel. Hospital. Oilrigs. Tunnel communication. Sports Facilities security & Communication. Airport & Seaport. Custom Checkpoint etc. Our Project also include system design and integration to 3rd party system inclusive of supply of security & safety equipment. 

CONTENT ON THIS SITE

  ABOUT US | OUR CLIENTS | OUR SYSTEMS | FREE SECURITY TIPS | CONTACT US |

Securitex Alarm system FAQ   Select right camera system Digital Video Recorder EDR 1600 Everfocus Remote receiver Elsema FMR212
Wireless alarm System LS9001A Monitor Employee Digital Video Recorder Video E-Net Chateau XP Remote receiver Elsema FMR224
Wireless alarm System LS9001A FAQ Monitor vacation home Baby &  Maid CCTV Surveillance System Remote transmitter Elsema FMT101NL
Wireless Intercom system Monitor Children Remote Tele-Surveillance & Global-I system Remote transmitter Elsema FMT301NL
2.4Ghz wireless AV system Monitor Maid Nanny Baby Sitter RIB Automation K5 & K10 Auto Sliding system Remote receiver Elsema FMR201
2.4Ghz wireless AV system FAQ Monitor & Protect Senior Citizen CAME G2500-G4000/4001-G6000/6001 Guad Barrier Remote transmitter Elsema 302NL
Servant Access Control system Monitor & Discourage burglary RANGER Auto gate SL1600 sliding Our system Auto gate division
Access control system Application SA 2000 Motion detector security alarm LIBERALI CARDIN Auto barrier system FAAC 750 Auto gate swing
TRIGON Tele-Entry system SA 2000 Motion detector security alarm FAQ O&O K4 & K6 Automatic  barrier FAAC 422 Auto gate swing  
Enterphone Tele-Entry system Motorbike alarm system FAAC 746 Auto gate sliding CAME Swing gate system
Ebelco Electromagnetic Lock Biometric Fingerprint system FAAC 844 Auto gate sliding CAME Sliding gate system
DSC ISO 9001 Certification Aiphone ISO9001 Certification Copyright Notice Privacy Policy

NOTE: THIS SITE WAS LAST UPDATED ON 1 OCTOBER 2016      MORE SYSTEM AND PRODUCT WILL BE SHOWCASE ON THE SECOND PAGE SOON.

Monitor Employee     Monitor Children     Discourage Burglary     Monitor Vacation Home     Select Right Camera     Protect Senior Citizen     Monitor Maid & Nanny

POWER INVERTER Genius DC-AC inverter (N)                           Alarm System FAQ          Auto Gate Division

Aiphone Intercom over the internet IP-EWST (NEW)             PELCO. Baxall & Ernitec CCTV Systems

 

SecureCiti International is a subsidiary of Securitex Electronic Systems Engineering

Block 9010 Tampines St 93 #04-145 Tampines Industrial Park A Singapore 528844 Tel: +65 6785 2171 Fax: +65 6585 0107 Reg. No.: 52838264X

Note: All the images, some literature and write up are the property of the respective owner, the reproduction and use of this material are subject to the respective owner copyright.

THIS SITE AND ALL THE INTERNAL PAGES WERE UPDATED ON OCTOBER 2016     installing easiest cool counters

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Securitex Electronic Systems Engineering and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Securitex Electronic Systems Engineering. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Securitex Electronic Systems Engineering takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.