Securitex Tele-elevator-controller
E-levatex-8 Ver.1.04 (FAQ)
E-levatex-8 (Elevator access control system)
Before
Currently, condominiums with elevators stopping at exclusive floor will have an intercom visitor call system, card access control system and unit internal intercom hand set. Installation of these system require laying of control cables throughout the building, from the lift lobby Visitor Call Panel (VCP) to every Resident’s unit. Also communication and elevator’s control cables from the Resident’s unit intercom to the lift’s motor room. Then comes the card access control system that brings the lift to the exclusive level and finally the system’s programming cables from the access controller to the management office
Now
At Securitex Electronic Systems Engineering, we fully understand
the high cost of installing this kind of system and the tremendous amount of
cabling involve. Furthermore, maintenance of this kind of system is very costly
as any damage to even a small part of the cable will be a logistical nightmare,
just to pinpoint the exact fault.
Working principle of
Securitex Tele-elevator-control system.
We have thus developed the tele-elevator-controller. The working
principle is simple. The building will be installed with the state of the art
telephony intercom system. This kind of telephony system dials directly to the
resident’s land line or mobile phone. When the visitor keys in the Residents
code number example 801 (for unit 0801) at the telephony panel, the panel will
dial the unit’s 0801 phone number. If the Resident wants to bring the guest to
their unit, they will just have to key in the password given to them. Once the
tele-elevator-controller receive the code, it will send a signal to the
tele-elevator relay board and trigger the unit 0801 relay which will activate
the lift to the first level to bring up the guest.
FAQ about the system
Q: How can we know if our building is suitable to install this
system?
Q: Our building already has a conventional/old intercom and is not
working. Are we able to replace and use this system?
FAQ on
the Telephony system
Q: What is a Telephony intercom system?
Q: How dose this system works?
Q: Does that mean we have to pay for the extra phone line at the
entrance for the system?
Q: What is the cost incurred in using this system?
Q: Does that mean that all Residents must have a fixed-line phone
in their unit?
Q: Can we receive the intercom calls if we are to transfer our
call to another phone?
Q: Does that mean that we can even pick up the intercom incoming
from overseas?
Q: Will there be any incurred IDD calls charged to the Building
Management?
Q: Will the caller to my unit knows my home phone number?
Q: What happens if the Resident is on the line and the visitor
dials the unit?
Q: With the above
understanding does that mean the Resident unit will not have the extra handset
hanging on the wall?
Q: Does that mean we will be able to have as many extension as
possible?
Q: Will we be able to know whether the call is coming from the
telephony system or the outside call since the call are dial to the normal
phone?
Q: Will we be able to have a video monitor in our units to screen
the visitor?
FAQ on the Securitex Tele-Elevator-Control (E-levatex-8)
Q: What is Securitex Tele-Elevator-Control (E-levatex-8)?
Q: What is so unique about this system?
Q: Does that means there are no lift’s button on the unit to
call/activate the lift?
Q: Then how can the Resident activate the lift for the visitor?
Q: What happens if our estate elevator already has a card reader
system to the exclusive floors, can we still have this system?
Q: Our existing estate is a very exclusive apartment and we have 4
units per floor, we will like to allow the lift to stop on the exclusive floor
can
E-levatex-8 be used?
Q: Does that mean we have to hack and lay cable throughout the
building?
Q: Since there are no cabling to be done does that mean we need
not be at home when the system been installed?
Q: Then where will the work be done for this integration?
Q: During the installation of the
E-levatex-8 can we still used our
existing elevator normally.
Q: Do we need to engage the lift company to do this job?
Q: Will the lift company charge a fee for their visit?
Q: Who will pay or negotiate for the charges?
Q: Who will install the
E-levatex-8?
Q: Who will interface the
E-levatex-8 to the elevator control?
Q: Do we need to get BCA approval in installing this system?
Q: Will we still be able to put the elevator in manual operation
if the
E-levatex-8 fails?
Q: We understand that the
E-levatex-8 is control by our home telephone,
as such can our neighbour or outsider activate the elevator to our floor
without our consent?
Q: Since the E-levatex-8 are installed on the PSTN line can some one just
call into the
E-levatex-8 and tamper with the system?
Q: How can then the
E-levatex-8 dials to our unit telephone?
Q: Since the
E-levatex-8 are interface to the building telephony system,
can we use the telephony keypad to enter the password to our exclusive floor
relay to bring the lift to our floor?
Q: We are looking into having the
E-levatex-8 install in our building but
we do not want to have the Telephony system installed in the lift lobby which
have a sliding/swing glass door, can we install the Telephony system outside
the lift lobby and still have the
E-levatex-8 to control the exclusive floor?
Q: How can this be possible?
Q: As you have mentioned once the
E-levatex-8 receive a correct password,
it will release 2 relays. Does that mean anyone can walk into the lift lobby
and take the lift to our floor?
Q: Does that also mean the security of the estate is compromised?
Q: After implementing the
E-levatex-8 on our elevator do you foresee any
disruption and damage to the elevator?
Q: From the above FAQ it seems that the above implementation is
very simple thus must be very cheap?
Q: But compare to the conventional system it should be cost
effective?
Q: As you have mention the
E-levatex-8 must work with Telephony system,
does that mean any kind of telephony system?
Q: With the above FAQ about the Telephony system and the
E-levatex-8,
does that mean the maintenance cost is very low?
Q: After reading the above FAQ, we are very interested to learn
more about this system as such how can we go about to implement this system in
our estate?
Q: Can the
E-levatex-8 be connected to a PC to record who actually
trigger the elevator and for which floor?
Q: Can the
E-levatex-8 be install in office building elevator?
Q: We understand that your company involve in the CCTV system as
well, as such is there a way that the
E-levatex-8 system be interface to the CCTV
system?
FAQ about the system
Q: How can we know if our building is suitable to install this
system?
A: Our trained Engineers will visit your location to inspect the
lift and floor layout. He will then advise you accordingly.
Q: Our building already has a conventional/old intercom and is not
working. Are we able to replace and use this system?
A: Yes, first of all you will need to replace the existing
intercom system to a telephony system, only then can the system be implemented
in your building.
FAQ on
the Telephony system
Q: What is a Telephony intercom system?
A: Telephony intercom system is an intercommunication system
between the lift lobby, gate/Carpark entrance to the Resident’s unit in the
same building via the Public Service Telephone Network (PSTN).
Q: How dose this system works?
A: This system uses the existing building telephone network to
dial to the Resident’s telephone or mobile phone.
Q: Does that mean we have to pay for the extra phone line at the
entrance for the system?
A: Yes the building management will be required to subscribe a
telephone line with the Telco provider, we will then put up the system.
Q: What is the cost incurred in using this system?
A: The cost is the normal telephone subscription and the outgoing
phone call charges.
Q: Does that mean that all Residents must have a fixed-line phone
in their unit?
A: Yes, but for Residents without a fixed-line phone, we need to
know their mobile phone number as well.
Q: Can we receive the intercom calls if we are to transfer our
call to another phone?
A: Yes, definitely.
Q: Does that mean that we can even pick up the intercom incoming
from overseas?
A: Yes you can.
Q: Will there be any incurred IDD calls charged to the Building
Management?
A: No, the system will still be programmed with the Resident’s
home number and he/she will provide a call transfer service to his/her mobile
phone, it’s that simple.
Q: Will the caller to my unit knows my home phone number?
A: No, the caller will not know your home phone number as the
number the visitor will press on the system keypad will be the unit CODE
example 0801 for unit #0801.
Q: What happens if the Resident is on the line and the visitor
dials the unit?
A: If the resident does not have a call waiting facility, the
visitor will not be able to dial through.
Q: With the above
understanding does that mean the Resident unit will not have the extra handset
hanging on the wall?
A: Yes, no more extra handset as all incoming intercom signal will
be diverted to the normal telephone.
Q: Does that mean we will be able to have as many extension as
possible?
A: Yes, as long as your unit extension phones are link to the main
line where the telephony system is to dial to, you can pick up all the call
from any of the extension phones.
Q: Will we be able to know whether the call is coming from the
telephony system or the outside call since the call are dial to the normal
phone?
A: No you will not be able to differentiate, but some model of the
telephony system can give out distinctive sound.
Q: Will we be able to have a video monitor in our units to screen
the visitor?
A: No, currently no telephony system in the world can do this job,
but we are able to customised this facilities for your building if there is a
request and interest as we have done a couple of this kind of project in very
exclusive condominium.
FAQ on the Securitex Tele-Elevator-Control (E-levatex-8)
Q: What is Securitex Tele-Elevator-Control (E-levatex-8)?
A:
E-levatex-8 is designed and developed by Securitex Electronic Systems
Engineering after almost 15 years of study on the trend the intercom market is
shifting to and the security level we need for our elevator as almost 85% of
Singaporean live in high rise building and the floors are serve by lift.
Q: What is so unique about this system?
A: This system uses the PSTN network to control the elevator to
exclusive floor without running a single cable from the Resident’s unit to the
lift motor room.
Q: Does that means there are no lift’s button on the unit to
call/activate the lift?
A: Yes, practically no button at all.
Q: Then how can the Resident activate the lift for the visitor?
A: Do you still remember the FAQ about the telephony systems, Once
the visitor enters the unit code example 0801, the unit #0801 phone will ring,
the Resident will then pick up the phone in the unit and communicate with the
visitor. If the Resident will like to allow the visitor to come up to his
unit/floor, he will input a security password on the telephone handset and the
lift will activate for his floors only.
Q: What happens if our estate elevator already has a card reader
system to the exclusive floors, can we still have this system?
A: Yes you can, as our
E-levatex-8 works independently from the elevator
card access control system.
Q: Our existing estate is a very exclusive apartment and we have 4
units per floor, we will like to allow the lift to stop on the exclusive floor
can
E-levatex-8 be used?
A: Yes, The
E-levatex-8 is specially designed to handle this kind of
exclusive elevator retrofitting job.
Q: Does that mean we have to hack and lay cable throughout the
building?
A: No. As
E-levatex-8 uses the PSTN network to control the elevator there
are no cabling involve in your unit and between floors or floors to lift motor
room. No ugly handset, no ugly lift button just your normal home telephone or
your mobile phone.
Q: Since there are no cabling to be done does that mean we need
not be at home when the system been installed?
A: Yes. During our integration of the
E-levatex-8 there will be no
disruption to your routines, and absolutely no hacking and wiring works in your
units.
Q: Then where will the work be done for this integration?
A: The
E-levatex-8 will be installed at the lift lobby together with the
Telephony system. The rest of the installation will be between the first floor
and the motor room.
Q: During the installation of the
E-levatex-8 can we still used our
existing elevator normally.
A: Yes, The lift will not be shutdown during the
E-levatex-8 installation
but there will be a short period of shutdown of the lift for a few hours to
allow us to interface our
E-levatex-8 relay board to the lift relay board.
Q: Do we need to engage the lift company to do this job?
A: No. The management will just have to put us in contact with the lift company that manages their elevator and we will take care of the rest.
Q: Will the lift company charge a fee for their visit?
A: Depends, if they have to provide service like routing their
lift relay contact to us or trace out some spare cable for us, then there will
be a norminal charge. In some cases if they need to include our
E-levatex-8 line
drawing into the building elevator drawing, than there will be a charge as
well.
Q: Who will pay or negotiate for the charges?
A: Securitex’s once in contact with the elevator company will
negotiate on behalf of the owner of the building on the fees. The management
will than pay for this charges. This will be a 1 time charge. Of course if just
for standby of personnel than the management can tell the elevator company to
provide this service FOC.
Q: Who will install the
E-levatex-8?
A: We will install the
E-levatex-8.
Q: Who will interface the
E-levatex-8 to the elevator control?
A: We will do the interfacing work but the elevator company will
have to provide us the floor relay contacts.
Q: Do we need to get BCA approval in installing this system?
A: No. This system is the same as installing card access control
system for your elevator.
Q: Will we still be able to put the elevator in manual operation
if the
E-levatex-8 fails?
A: Yes absolutely. We will provide a bypass between our
E-levatex-8 and
the elevator controller.
Q: We understand that the
E-levatex-8 is control by our home telephone. As
such can our neighbour or outsider activate the elevator to our floor without
our consent?
A: No its not possible as each home owner are given a security
password. Unless this password is compromised there is no way some one can
bring the elevator to your floor. Your elevator password is your key.
Q: Since the
E-levatex-8 are installed on the PSTN line can some one just
call into the
E-levatex-8 and tamper with the system?
A: No, its not possible as the
E-levatex-8 is a one way system, it does
not allow dial in to control.
Q: How can then the
E-levatex-8 dials to our unit telephone?
A: No. The
E-levatex-8 does not dial to your unit, it’s the telephony
system and you send back a pre-coded password to the
E-levatex-8.
Q: Since the
E-levatex-8
are interface to the building telephony system,
can we use the telephony keypad to enter the password to our exclusive floor
relay to bring the lift to our floor?
A: No. Not possible as we foresee some security breach in this
function thus we have excludes this feature in our system. However if the
management will like to have this feature included, we will look into it.
Q: We are looking into having the
E-levatex-8 install in our building but
we do not want to have the Telephony system installed in the lift lobby which
have a sliding/swing glass door, can we install the Telephony system outside
the lift lobby and still have the
E-levatex-8 to control the exclusive floor?
A: Yes. As our
E-levatex-8 have a master door release relay that activate
when the correct password is enter from the resident telephone handset keypad.
Q: How can this be possible?
A: We have programmed the
E-levatex-8 is such a way that when the
E-levatex-8
receive a correct password, it will release 2 relays (The
E-levatex-8 master door
relay and the exclusive floor relay).
Q: As you have mentioned once the
E-levatex-8 receive a correct password,
it will release 2 relays. Does that mean anyone can walk into the lift lobby
and take the lift to our floor?
A: Yes, that’s precisely, although they can access the lift lobby
they can only go to the unit you authorised.
Q: Does that also mean the security of the estate is compromised?
A: No. As the visitors who call the unit is a guest to someone in
the building. Thus if you example stays at #0801 and you release the lift from
your unit, then that person can enter the lift lobby and than enter the lift to
your floor only. Thus your security is in your own hand.
Q: After implementing the
E-levatex-8 on our elevator do you foresee any
disruption and damage to the elevator?
A: No absolutely not. As the
E-levatex-8 only interface to the dry
contact of the elevator floor relay provided to us by the elevator company, all
the installation of the
E-levatex-8 to the building elevator will be make known to
your elevator company in consultation with their engineers. Absolutely no work
will be done to the lift’s mechanism.
Q: From the above FAQ it seems that the above implementation is
very simple thus must be very cheap?
A: Yes the implementation are very simple but, the system is not
really cheap due to the enormous R&D cost incurred in developing it. The
E-levatex-8 is customized and will not be mass produced in any way. It’s an exclusive
system for an exclusive market.
Q: But compare to the conventional system it should be cost
effective?
A: Yes definitely as the cost saving will mainly be on the
Developer’s side due to the saving of handsets in every units, intercom floor
control decoder, power supplies, elevator button and most of all cabling up the
whole building and of course not forgetting the logistical nightmare if the
system are to be installed in the existing building where resident already move
in and apartment fully renovated.
Q: As you have mention the
E-levatex-8 must work with Telephony system,
does that mean any kind of telephony system?
A: No. Currently we only allow our
E-levatex-8 to be interface to either
Enterphone Axess or Trigon Tele-entry system purchase from us. However if your
estate has other brand of telephony system in operation, we will send our
Engineer to access the system before implementation of our
E-levatex-8 to your
telephony system, but be prepared for some modification to your existing
telephony system.
Q: With the above FAQ about the Telephony system and the
E-levatex-8,
does that mean the maintenance cost is very low?
A: Yes, as there are no other equipment to service and maintain
other than the Telephony system,
E-levatex-8, power supply and the
E-levatex-8 elevator relay
controller.
Q: After reading the above FAQ, we are very interested to learn
more about this system as such how can we go about to implement this system in
our estate?
A: Please contact our Elevator Security Division at 67852171 or sales@securitex.com.sg or you can speak to the inventor of this system Mr David Tan at davidtan@securitex.com.sg
Q: Can the
E-levatex-8 be connected to a PC to record who actually
trigger the elevator and for which floor?
A: No. The current
E-levatex-8 Ver.104 doesn’t come with this feature,
but if there is a demand we will look into this feature in our next R&D and
develop a version that come with this feature.
Q: Can the
E-levatex-8 be install in office building elevator?
A: Yes, practically any kind of elevator.
Q: We understand that your company involve in the CCTV system as
well, as such is there a way that the
E-levatex-8 system be interface to the CCTV
system?
A: Yes. Please contact our engineering department for more detail
on the integration.
Note:
As this system is a controlled system designed and manufactured by
our company, at this point of time we do not work with any system integrator as
such this system will be solely marketed by Securitex Electronic Systems
Engineering and appointed system integrator only. This is to ensure the system
quality and installation is keep to the highest level. We will be promoting and
introducing this system directly to the developer, architects, building
management and Management Corporation Strata Title (M.C.S.T) direct.
Thank you for your interest in this product
Mr. David Tan
Oil, gas, petrochemical and elevator controls division (S.E.A)
Securitex Electronic Systems Engineering
To download system FAQ click here
To download system catalogue click here
To download system flow chart click here
To download system specification click here
To know more about this system, need to speak to someone or need to see product demo, please contact us at sales@securitex.com.sg or Tel: 6785 2171
Marketed and Distributed by:
Securitex Electronic Systems Engineering. Block 9010 Tampines St 93 #04-145 Singapore 528844 Tel: 65-6785 2171 Fax: 65-6585 0107
The above FAQ are copyrighted as such it should not be reproduce for commercial application